Terms & Conditions

Cancellation / Payment / Refund Policy

  • Bookings are not refundable in any circumstances, except where Plonk Golf LTD cancel your event through no fault of your own and Plonk Golf LTD are unable to offer a suitable replacement date.
  • Plonk Golf LTD will wherever possible, consider requests to exchange or postpone bookings subject to a minimum of 72 hours notice being given, at our discretion. Please email info@plonkgolf.co.uk  if you wish to amend your booking and we will send you a confirmation email documenting any changes to your event.
  • Plonk Golf LTD cannot guarantee to make any changes to bookings requested less than 72 hours prior to your booking.
  • Plonk Golf LTD will make best efforts wherever possible to amend bookings at our discretion.
  • Plonk Golf LTD does not allow a booking to be amended or postponed for more than 30 days.
  • Plonk Golf LTD are unable to accept disruption to public transport or local road networks as grounds for cancellation.
  • Plonk Golf Ltd reserve the right, subject to offering you a replacement date or a full refund, to cancel your booking without liability in the event our ability to accommodate your party is hindered or made impossible by circumstances outside our reasonable operational control.
  • For corporate or group bookings of more than 10 people, please contact info@plonk golf.co.uk. A member of our team will be in touch. For group or corporate bookings we take the payment over the phone to secure your desired date / time. Our staff then immediately send you an invoice and receipt electronically. Plonk Golf do not offer a deposit scheme or reserve your time slot without full payment

General Terms of Admission

  • Your safety is our prime concern. All Plonk Golf customers are expected to behave responsibly throughout the duration of their visit to the golf course.
  • Plonk Golf management and staff reserve the right to refuse a booking / ticket / voucher of any attendee who is seen to be drunk or under the influence of drugs; behaving in a violent antisocial manner; causing a nuisance whether criminal or civil.
  • Plonk Golf reserve the right, in its discretion to refuse entry to any customer.
  • All customers are permitted to use Plonk Golf’s facilities and equipment at their own risk.
  • Plonk Golf customers must comply with any instructions given by Plonk Golf staff in relation to matters of health and safety, golf course operation and security.
  • Plonk Golf does not accept any liability for any loss or damage to an individual’s clothing or personal belongings.
  • Please make every effort to arrive on time for your rounds of golf. If you arrive more than 30 minutes late you may lose your chance to play and no refund will be offered.
  • Plonk Golf does not have a dress code policy, however there are some narrow walkways, raised edges, ramps and steps so high heeled shoes are worn at the customer’s risk.
  • Plonk Golf does not allow hats or hoods that cover the customer’s face on any course,for security reasons. Plonk Golf staff may ask the customer to remove their hat or hood whilst on the course. If the customer refuses, their round of golf is forfeit at the host’s discretion.
  • Plonk Golf allows under 18’s in certain venues namely; Plonk Walthamstow until 8pm, Plonk Hackney until 7pm.
  • Plonk Golf does not allow under 21’s after 5pm at Plonk Battersea.

Plonk Golf Pop Up Range Terms and Conditions of use

  • Your safety is our prime concern. All Plonk Golf attendees are expected to behave responsibly throughout the duration of their experience.
  • Plonk Golf staff reserve the right to refuse use for any attendee who is seen to be drunk or under the influence of drugs; behaving in a violent antisocial manner; causing a nuisance whether criminal or civil.
  • Plonk Golf pop up range is for use by those members of the public who are 7 years old and older.
  • Plonk Golf pop up range is free to play however we do ask that you sign our mailing list for us to keep you up to date with our activities and future events.
  • All attendees are permitted to use Plonk Golf’s facilities and equipment at their own risk.
  • Plonk Golf attendees must comply with any instructions given by Plonk Golf staff in relation to matters of health and safety, range operation and security.
  • Plonk Golf does not accept any liability for any loss or damage to an individual’s clothing or personal belongings.
  • Plonk Golf does not have a dress code policy, however there are some narrow walkways, raised edges, ramps and steps so high heeled shoes are worn at the customer’s risk.
  • Plonk Golf does not allow hats or hoods that cover the attendee’s face on any course,for security reasons. Plonk Golf staff may ask the attendee to remove their hat or hood whilst on the range.
  • You may only play the game 3 times, but this is at the discretion of the PLonk Golf staff, and only if you have not won a prize in previous plays.

Plonk Voucher Terms and Conditions

  1. Voucher may only be exchanged by the authorised bearer at the Plonk Golf venue specified on this voucher for one round of golf at ; ……………………
  2. To use your Plonk voucher to purchase your Plonk ticket at the venue, simply bring this voucher to the venue and present to staff.
  3. Voucher can only be used in conjunction with a paying customer or for solo play.
  4. Voucher only valid at named venue for GLL use, to be used within 2 weeks of issuance (insert issuance date ………..), voucher is non transferable and only valid when presented with the customers GLL membership card.
  5. Not valid in conjunction with any other offer or discount, the voucher cannot be resold.
  6. This voucher is for your personal use only.
  7. This voucher is valid within 30 days of receipt. Excluding GLL use.
  8. Tickets / vouchers are subject to availability, normal age restrictions, and any other relevant standard terms and conditions including Plonk’s general admission terms.
  9. Issuer: Plonk Golf LTD; for contact please email info@plonkgolf.co.uk.